You can write to us at or call us at our phones in Costa Rica: +506 22656-1400/ 2656-2187.

Policies and Conditions:

Rates and taxes of law, occupancy and extra person in room.

  • Rates are expressed in US dollars and do not include applicable law taxes.

  • Rates are for single or double occupancy and apply to both nationals and foreigners.

  • These rates include Costa Rican breakfast.

  • Maximum 3 people per room are accepted.

  • Children up to 6 years old sharing with adults stay for free.

  • Children after 7 years old pay a rate of $15 per night. The corresponding sales tax must be added to this supplement.

Room Entry and Exit Hours:

  • The check-in time in the room is 14:00.

  • The maximum entry time is 21:00.

  • In case of later arrival, the guest must notify in advance.

  • Check out time is 11:00 am.

If the guest wishes to extend the check-out time, they must consult Reception in advance and according to the availability of the room, late check-out may be authorized. The charge is $20 until 2:00 p.m. and from this time until 5:00 p.m. 50% of the daily rate will be charged, after 6:00 p.m. the total charge of the night plus taxes will apply.

No Smoking Policy:

For guest comfort, the hotel has a non-smoking policy in the rooms and common areas, including the Doña Sixta Bar and Restaurant. Guests who smoke please check with the Management upon arrival the areas designated to do so. There is a $150 room recovery charge for those who violate this policy.

Pet Policy:

Pets are accepted, maximum 10 kg and have an extra charge of $20 for extra cleaning plus taxes. Check the conditions and policies before making your reservation with pets.

Early departure:

If the guest leaves before the date stated in the reservation, the charge of the total stay applies.

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👋 ¿Hola, en que podemos ayudarte? - Hello, how can we help you?
👋 ¿Hola, en que podemos ayudarte? - Hello, how can we help you?